Shipping & Returns
Australia Shipping
FREE Standard Parcel Delivery with tracking for all orders over $125
Flat rate $9.95 for all other orders below $125
You can select to upgrade your delivery method to Express Australia Post Delivery, available at checkout.
All Australia parcels will be shipped on the same day or the business day
We also Ship Internationally Worldwide.
FREE same day Click & Collect for Melbourne customers. Allow up to 1 hour for preparation.
Returns Policy
Changes of Mind Returns
We are unable to offer refund for any change of mind return. We can accept exchange within 30 days of purchase, provided
- Items are unopened, unused and in their original condition
- Items are not clearance, reduced to clear
- You have acceptable proof of purchase
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You are responsible for the shipping costs of the exchanged items
Damaged or Faulty Return
As a customer, you are entitled to refund guarantees if the product you purchase was damaged or faulty.Please inspect your order upon reception and contact us within 30 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.